Privacy Policy

Learn how we collect, use, and protect your information when using Portugal Wedding Playbook.

Last Updated: January 1, 2025

Introduction

Welcome to Portugal Wedding Playbook. This Privacy Policy explains how we collect, use, and share your information when you use our platform. It applies to all users, including vendors and consumers, and governs your interaction with our website and services.

If you do not agree to this policy, please discontinue use of our services. For questions or concerns, contact us at arianeandkaran@gmail.com.

1. Information We Collect

We collect information in three main ways:

  1. Information you provide to us
  2. Information we collect automatically
  3. Information we receive from third parties

A. Information You Provide

  • Account Information: Name, email address, phone number, and password (hashed).
  • Vendor Information: Business name, type, description, testimonials, portfolio, social media links, pricing, availability, and images.
  • Consumer Information: Event details, inquiry submissions, and other information shared during bookings or requests.
  • Payment Information (where applicable): Billing details processed by third-party payment providers.

B. Information We Collect Automatically

  • Device Information: Device type, operating system, browser type, IP address, and device identifiers.
  • Usage Information: Interactions with our website, pages viewed, scroll depth, time spent, and clickstream data.
  • Cookies and Similar Technologies: Cookies and tracking pixels to analyze traffic, manage sessions, and personalize experiences.
  • Analytics: Data on vendor landing page performance, visitor behavior, and engagement.

C. Information We Receive from Third Parties

  • Service Providers: Data from payment processors, analytics tools, and authentication providers.
  • Social Media Platforms: Public information if you interact with us on platforms like Instagram or Facebook.

2. How We Use Your Information

We process your data for the following purposes:

A. To Provide and Improve Our Services

  • Facilitate vendor-client connections.
  • Manage vendor profiles and display content like testimonials and portfolios.
  • Enable communication between vendors and consumers.

B. For Personalization and Insights

  • Tailor content and vendor recommendations based on user preferences and behavior.
  • Provide vendors with analytics to optimize their business strategies.

C. For Security and Legal Compliance

  • Prevent fraud, abuse, and unauthorized access.
  • Enforce our terms and comply with legal obligations.

D. For Marketing and Communication

  • Send updates, promotional materials, and account notifications.
  • Allow vendors to market their services to interested consumers.

3. How We Share Your Information

We do not sell your data. However, we may share it under these circumstances:

A. With Vendors

  • Consumer inquiries, event details, and contact information are shared with selected vendors.

B. With Service Providers

  • Hosting providers, analytics tools, and payment processors receive only the data necessary to perform their services.

C. For Legal Reasons

  • To comply with legal obligations, respond to subpoenas, or prevent fraud and abuse.

D. With Business Partners

  • If we collaborate with trusted partners to improve our offerings or user experience.

E. During Business Changes

  • If the platform undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.

4. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

A. Access and Portability

Request a copy of your data in a portable format.

B. Rectification

Correct inaccurate or incomplete information.

C. Deletion

Request deletion of your account and associated data.

D. Restriction

Limit how we process your information.

E. Objection

Object to specific processing, such as direct marketing.

F. Data Processing Consent

Withdraw consent where applicable (e.g., cookies).

You can exercise these rights by contacting us at arianeandkaran@gmail.com. Note that some requests may require identity verification.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Vendor Profiles: Retained until account deletion.
  • Consumer Data: Retained for the duration of inquiries or bookings.
  • Analytics: Retained in aggregated, anonymized form for trend analysis.

6. Security Measures

We implement technical and organizational measures to protect your data, including:

  • Encryption: Secure data transmission using HTTPS.
  • Authentication: Password hashing and secure session tokens.
  • Access Controls: Role-based access and regular audits.

Despite our efforts, no system is completely secure. Please notify us immediately if you suspect unauthorized access to your account.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website performance.
  • Manage user sessions and authentication.
  • Personalize content and ads.

You can control cookies through browser settings or opt-out of tracking via third-party tools like Google Analytics.

8. Data Transfers

Our platform is hosted in the United States. By using our services, you consent to the transfer and processing of your data in the U.S., even if your country has stricter data protection laws.

For users in the European Economic Area (EEA) or other regions with similar laws, we ensure adequate safeguards for cross-border data transfers, such as standard contractual clauses.

9. Children's Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect data from children. If you believe we have collected information from a minor, contact us at arianeandkaran@gmail.com to have it removed.

10. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be effective on the "Last Updated" date. Continued use of our platform after updates signifies your acceptance.

11. Contact Information

If you have questions or concerns, contact us at:

Portugal Wedding Playbook

Email: arianeandkaran@gmail.com

12. Supplemental Information for Specific Jurisdictions

A. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal data we collect and share.
  • Right to request deletion of personal data.
  • Right to opt out of the sale of personal data (we do not sell data).

B. European Economic Area (GDPR)

If you are in the EEA:

  • You have rights under the General Data Protection Regulation (GDPR), including access, rectification, erasure, and data portability.
  • Contact us for more details on how we comply with GDPR.