Terms of Service

A. Eligibility

• You must be at least 16 years old to use our platform.
• If you are using the platform on behalf of a business or organization, you warrant that you have the authority to bind that entity to these Terms.

B. Account Creation and Security

• Vendors: You must provide accurate information when creating your account, including business name, email, and other required details.
• Consumers: When submitting inquiries or bookings, you agree to provide accurate and complete information.
• You are responsible for safeguarding your login credentials and for all activities under your account. Notify us immediately of any unauthorized access.

A. Vendor Services

• Vendors can create and manage profiles, including testimonials, portfolios, pricing, and availability.
• Elite Vendors receive enhanced features like rich content pages and analytics.

B. Consumer Services

• Consumers can browse vendor listings, submit inquiries, and connect with vendors directly.
• We do not guarantee the quality, suitability, or availability of vendors listed on the platform.

C. Platform Modifications

• We reserve the right to modify or discontinue any part of the platform without notice.
• We are not liable for any interruptions or errors.

A. Prohibited Activities

You agree not to:

• Use the platform for unlawful purposes.
• Misrepresent your identity or affiliation.
• Interfere with or disrupt the platform's functionality.
• Upload viruses, malicious code, or engage in harmful activities.
• Scrape, copy, or reverse engineer any part of the platform.

B. Vendor Responsibilities

• Vendors are responsible for the accuracy of all content uploaded to their profiles, including testimonials, pricing, and availability.
• Vendors agree to honor their commitments to consumers, including pricing and availability.

A. Ownership

• All content, features, and functionality on the platform are owned by Portugal Wedding Playbook or its licensors. This includes trademarks, logos, and software.

B. License to Use

• We grant you a limited, non-exclusive, revocable license to use the platform for its intended purpose.

C. User-Generated Content

• By uploading content (e.g., testimonials, portfolios), you grant us a worldwide, royalty-free license to display, distribute, and promote your content as part of the platform.

A. Vendor Fees

• Vendors may be required to pay subscription or feature fees. All payments are non-refundable unless stated otherwise.
• Failure to pay fees may result in account suspension.
• For founding vendor subscriptions only, we offer a 30-day money-back guarantee period. After this period, all subscription fees are non-refundable and non-transferable.
• Annual subscription fees are subject to change at renewal. Any changes in pricing will be communicated at least 30 days before renewal.

B. Consumer Payments

• Any payments made by consumers are processed through third-party payment providers. We are not responsible for payment disputes between consumers and vendors.

A. Disclaimer of Warranties

• The platform is provided "as is" and "as available." We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
• We do not guarantee uninterrupted or error-free operation of the platform.
• We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content provided by vendors or other users.
• We do not verify or validate vendor credentials, licenses, or insurance coverage.

B. Limitation of Liability

To the extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential damages.
• Loss of data, profits, or business opportunities.
• Any disputes, negotiations, or interactions between vendors and consumers.
• Quality, safety, legality, or availability of vendor services.
• Any damages resulting from service cancellations, changes, or failures.
• Any claims related to vendor performance or non-performance.
• Our total liability is limited to the amount you paid for our services in the past 12 months.

C. Platform Role

• We act solely as a venue for connecting vendors and consumers.
• We are not a party to any agreements between vendors and consumers.
• We do not endorse any vendors or guarantee their services.
• We are not responsible for any vendor's compliance with applicable laws, regulations, or licensing requirements.

A. Our Intellectual Property

• All content, features, and functionality on the platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof, are owned by Portugal Wedding Playbook or our licensors.
• Our trademarks, service marks, logos, and trade names may not be used without our prior written consent.
• The platform's design, structure, selection, coordination, expression, and arrangement of content are protected by copyright, trademark, and other intellectual property laws.

B. User Content License

• By uploading content to the platform (including but not limited to photos, videos, testimonials, and descriptions), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.
• You represent and warrant that you own or have the necessary rights to grant us this license.
• This license survives the termination of your account.

C. Copyright Infringement

• We respect intellectual property rights and expect our users to do the same.
• If you believe your work has been copied in a way that constitutes copyright infringement, please provide us with detailed written notice.
• We reserve the right to remove any content alleged to be infringing and to terminate accounts of repeat infringers.

D. Restrictions

• You may not copy, modify, create derivative works, reverse engineer, decompile, or attempt to extract the source code of our platform or any part thereof.
• You may not use any automated systems or software to extract data from our platform ("scraping") without our prior written consent.
• You may not use our intellectual property in any way that might cause confusion among customers or that disparages or discredits us.

A. By You

• You may terminate your account at any time by contacting support.

B. By Us

• We may suspend or terminate your account for violating these Terms or if your actions harm the platform or its users.

C. Effect of Termination

• Upon termination, your access to the platform will cease. Any data retained post-termination will follow our Privacy Policy.

A. Governing Law

• These Terms are governed by the laws of the United States and the State of New York, without regard to its conflict of laws principles.

B. Dispute Resolution

• Any disputes will be resolved through binding arbitration, unless prohibited by law.
• Arbitration will take place in New York, New York, and will follow the rules of the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
• The arbitration will be conducted in English, and the arbitrator’s decision will be final and binding.

C. Class Action Waiver

• You waive the right to participate in class actions or collective legal proceedings against us.